Privacy Policy
Last updated: January 20, 2024
WazapGH ("we", "us", or "our") operates the WazapGH API platform. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
Information We Collect
Account Information
When you create an account, we collect information such as:
- Your name and email address
- Organization/company name
- Password (stored securely using industry-standard hashing)
Usage Data
We collect information about how you interact with our Service:
- API requests and message logs
- Message delivery status and timestamps
- IP addresses and device information
WhatsApp Data
To provide our messaging service, we process:
- Phone numbers you send messages to
- Message content you transmit through our API
- WhatsApp session data for connected instances
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Service
- Process and deliver your WhatsApp messages
- Send you service-related notifications
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns to improve our Service
- Detect, prevent, and address technical issues or abuse
Data Retention
We retain your personal data only for as long as necessary:
- Account data is retained while your account is active
- Message logs are retained for 90 days for troubleshooting
- Usage analytics are aggregated and anonymized after 30 days
Data Security
We implement appropriate security measures to protect your data:
- All data is encrypted in transit using TLS 1.3
- Sensitive data is encrypted at rest
- API keys are hashed and cannot be retrieved
- Access to data is restricted to authorized personnel only
Data Sharing
We do not sell your personal data. We may share data with:
- Service providers who assist in operating our platform
- Payment processors for billing purposes
- Law enforcement when required by law
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for optional data processing
Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.
Children's Privacy
Our Service is not intended for use by children under 18 years of age. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@wazapgh.com